Module to request product information

Why do I need this module?

Do you want to prevent your customers from dropping out because you have doubts about any of the product's features? Can't you have a person 24 hours on the phone to give a good customer service? Don't worry because it's no longer necessary. With the MegaAsk module you will be able to attend to the doubts of your customers easily via email.

Demo available here.

Thanks to this module:

Your customers you will easily get all the information you need about a product without having to move from the page. In addition, the answer will reach you directly in an email to the address you indicate.

You. You can answer all the doubts your customers have about your products, offering a great personalized service from anywhere. You won't even have to access the back office of your store as you can manage all the answers from the email address you set.

All the features of the module:

Your customers will be able to consult from the product page

With MegaAsk you can offer your customers a direct way from which obtain information about the product you are consulting. They won't have to move from the page, or call on the phone. Just click on the button “Ask us”, indicate the requested data: name, email, phone... and enter the question they have about the article.

Set the custom setting for your PrestaShop store

You can. select the fields that the client must fill to ask your question. For example, if you want to answer your question by phone, you can request this information. In addition, you can locate the “Ask us” button wherever: under the “add to cart” button (product button) or next to product (right column).

Add custom fields to get all the information you need

You want your client to respond to a very concrete question like his address, how did he get to your store, or anything else? It is very easy because MegaAsk allows you to add custom fields. You can also choose whether you want to activate them or not and if you want them to be mandatory.

Suitable for international phone numbers

The module will validate that the client has introduced correct digit number in the “telephone” field, depending on the country (9 to 12 figures).

Deactivate MegaAsk only in products you want

Are there products you don't want to receive questions about? It's okay, you can. hide the “Ask us” button the product or the products you want.

Increase the security of your store by adding a captcha

You want to be sure that you only get email from your real customers? Well with MegaAsk you can add a field type Captcha so that the question is not sent until it is validated.

Send the doubts to the email you want

With MegaAsk you can choose mail you want to get the doubts of your customers. This way you will not have to access the administration of your store to answer, as you will have all the information in your mail. So you can offer an answer to your customers quickly, from your own smartphone. You should also add the conditions of service so that the customer accepts before sending your inquiry.

MegaAsk is suitable for multistore:

You can add the Ask us and all custom fields to all your stores. This way you won't have to create the forms again and again and you will be able to receive inquiries from all your customers.

Final result:

Your customers will be able to solve the doubts about your products without moving from the page and in the simplest way and, in return, you will receive the information necessary to offer them a better service.