Modulo RMA Returns

Why do I need this module?

With our AWRMA module for leshop stores you can manage the size or product changes and returns in the simplest way for you and your customers. In addition, an order bill will be generated and everything is recorded in the user account so that customers are always informed of the status of your order.

Thanks to this module:

Your customers You can request the size change, color, order size as well as the return if you are not satisfied with the product. You will not have to send an email, or call by phone as you will be able to make all the arrangements of your own online store.

You. You will offer your customers the option to change or return the product they have purchased in your PrestaShop store quickly and easily. It will also be advantageous for you as you can manage the entire process from backoffice, without having to perform external processes to the web.

All the features of the module:

If a product does not convince you, return it

Easy, quick and easy. If your customer purchases a product and when arriving at home is not completely satisfied, they can simply return it. The users of your leshop will appreciate the ability to perform the entire process from the web.

In addition, the whole process will be clear as they will be able to control the states by which they pass their return until they receive the subscription.

Change the color and size of a product from your customer account

How many times do your customers get confused with the size of a product and it is necessary to make a change in the order with all that this entails? I'm sure it's happened to you more than once. AWRMA is very simple. Customers may request a change in size, color... of a product they have already received at home.

As administrator of your leshop you will only have to access returns and confirm the change.

Once the return passes through the state indicated in the module, a new order will be generated for the amount of the product with the new size.

Create fertilizers and new orders with the states you want

With AWRMA you will be able to configure what return states are created to the customer and a new order is generated with the product that the customer wants to change. This way you will have controlled the billing directly from the backoffice of your leshop.

Always informed customers and administrators

That your customer is informed of the return process is important, but you also have to be aware of everything that happens in your online store. Therefore, thanks to AWRMA, you will be able to manage the emails of the store employees to receive a notice when there is a return.

In addition, the customer will also receive an email when making your request so that you have the total tranquility that you have managed correctly.

If you want your customers to manage the changes and returns of their orders in the simplest way and have the most control of your PrestaShop, don't hesitate, AWRMA is your module.