The Flexible Plan is the ultimate solution for those looking for adaptability and customization in their ecommerce
Beyond Maintenance
Having an online shop isn't enough. To compete in the current digital market you need a platform that works without interruptions, that evolves constantly and is supported by an expert team that understands your business as well as you.
Our service model for eCommerce is part of a simple premise: first stability, then growth. The Base Plan guarantees you the tranquility of knowing that your store is monitored, protected and with technical support available when you need it, with contract guaranteed response times. On that solid basis, Evolution Modules allow you to grow in areas that matter most to your business at every moment: continuous development, advanced security, technological update, marketing or operational management.
It's not about selling closed packages that don't fit your reality. It's about building with you the exact plan your eCommerce needs today, with the flexibility to adapt it month to month as your business grows and your priorities evolve.
With more than 15 years of experience and official certifications in PrestaShop, Shopify, LogiCommerce, BigCommerce and VTEX, we are the technological and strategic partner that accompanies the eCommerce who want to lead, not just survive.
Base plan
Fundación Digital Solida
Before you grow up, you have to make sure. The Base Plan is the starting point of our service model and the only non-negotiable component: the layer of stability, support and performance that ensures your online store works at full performance 365 days a year.
While you focus on selling, we deal with technology. Our systems monitor your platform proactive, detecting bottlenecks and anomalies before they impact your sales. When an incidence arises, your guard team acts with contract guaranteed response times: 4 hours for critical incidents, 8 to 16 hours for functional errors and up to 36 hours for doubts and queries, according to the subject.
The Base Plan is not a "break and fix" service. It's a continuity commitment: the certainty that behind your shop there is an expert team that knows your platform, that anticipates the problems and is available when you need it most. That one. quiet has a direct value in your business, because every minute of fall or malfunction is a lost sale and a deteriorated customer experience.
Choose the level of support that best suits your volume of operations, from 2 to 16 hours per month, and build on that basis everything you need with the Evolution Modules.
Evolution Modules
Build Your Future
Module to Module Once the Base Plan guarantees the stability and optimal performance of your platform, Evolution Modules allow you to go further: grow, protect yourself, upgrade and scale your business strategically and at your own pace. The system is as simple as flexible. Parts of a solid base—the Base Plan—and on it activates only the modules that align with your priorities at each time. You don't pay for services you don't need, and when your goals change, your plan changes with you.
How does it work in practice?
Each module is an independent service that is added to your Base Plan. You can activate one or more simultaneously, combine them according to your strategy of the time and adjust the hiring month to month depending on the real needs of your business. There are no rigid contracts or closed packages: you decide what you activate, when and for how long.
The available modules cover the four large growth areas of any eCommerce:
- Continuous evolution (Module 01): A monthly hour bag to implement improvements, new features and integrations on a continuous basis.
- Advanced Security (Module 02): Vulnerability monitoring, detection of anomalies (EDR) and periodic audits to shield your business.
- Technological Update (Module 03): Continuous maintenance of the core, plugins, themes and security patches so that your platform is always up to date.
- Marketing ( Module 04): Growth strategy led by a CMO Fractional integrated into your team.
- Management and Operations ( Module 05): Optimization of internal processes, inventories and logistics to scale without frictions. In addition, if you contract the Base Plan along with Module 01 of Continuing Evolution, the Advanced Security Modules and Technological Updates are included free of charge, as recognition to those who bet on a model partnership integral and long term.
Module 1 - Continuing Evolution
Build your future
Once the stability of your online store is assured, it is time to climb. Module 01: Continuous Evolution is designed for businesses that understand that the digital ecosystem never stops and need to implement constant improvements to stay ahead of competition.
Through a full-fledged monthly hour bag, our team of experts will certify that your platform evolves at the pace of your business strategy. Whether you integrate new paybridges, optimizing the checkout process, developing custom functionalities or improving the user experience, this module turns your ideas into tangible realities.
Flexibility for Your Growth
Choose the Growth plan that best suits your current needs volume, from 4 to 20 hours per month. At greater dedication, better rate per hour, ensuring that your investment is translated into a direct return by continuously improving your sales platform.
Time Bonuses
Total Flexibility for Puntual Projects
Not all businesses need the same pace of constant development. For those moments when you require a specific technical impulse, launches of new campaigns or complex integrations, our Time Bonuses are the perfect solution.
This modality allows you to have an expert development team on demand, without the need to acquire a fixed monthly quota commitment. It is the ideal complement to combine with your Base Plan: you keep the tranquility of the guaranteed support and use the bonus exclusively to make your online store evolve when you really need it.
Advantages of our Time Bonuses:
- Rates per Volume: The more hours you hire, the more economic the hourly rate is, optimizing your development budget.
- Without expiration: The hours acquired do not expire while you keep an active contract with us, allowing you to use them at your own pace.
- Total control: Absolute transparency in the consumption of hours, so you always know exactly what your balance is investing.
Module 2 - Advanced Security
Maximum Protection for your Business and Customers
In electronic commerce, trust is everything. A single security failure can compromise your brand's reputation and the privacy of your customers. Module 02: Advanced Security is designed specifically for businesses that manage a high volume of sensitive data or that simply require the highest level of protection available on the market.
We do not merely react to the attacks; we prevent them. We implement a comprehensive security shield that monitors your platform 24/7, identifying and neutralizing threats before they can affect your daily operation.
What does this module include?
- Vulnerability Monitoring: Continuous analysis to detect security breaches in the code or in third party integrations.
- Detection of anomalies (EDR): Advanced response systems in server endpoints to block suspicious behaviors in real time.
- Periodical audits: Programmed deep reviews and comprehensive antivirus scans to certify the total integrity of your eCommerce.
Note: This module is included free of charge for customers who have simultaneously contracted the Base Plan and the Continuous Evolution Module 01.
Module 3 - Technological Update
Your Platform Always at the Vanguard
Technological obsolescence is one of the greatest silent risks for any eCommerce. Relaying updates not only exposes your store to safety vulnerabilities, but also generates compatibility problems and reduces overall performance. With Module 03: Technological Update, we ensure that your business always operates on a modern and robust basis.
Our technical team is responsible for managing the entire life cycle of your store software, making updates in test environments (staging) before moving them to production, ensuring that your sales operation is never interrupted by a compatibility failure.
Integral Coverage of Updates:
- Core Update: Maintenance of the main version of your eCommerce platform to ensure maximum performance and access to new native features.
- Review of Plugins and Modules: Comprehensive control of third-party extensions to prevent conflicts and ensure their proper functioning after each update.
- Maintenance of Subjects: Settings in the visual templates to keep looking perfect regardless of the changes in the store's engine.
- Security patches: Immediate application of critical corrections as soon as they are released by official developers.
Module 4 - Marketing (Fractional CMO)
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Strategic Leadership for Escalating Your Sales
Having a technically perfect platform is only half the way; the other half is to attract qualified traffic and turn it into recurring customers. Module 04: Marketing is not a simple external agency running isolated campaigns, but a deep integration into the structure of your business through the Fractional CMO figure.
A CMO Fractional provides you with the experience and strategic vision of a high-level Marketing Director, but with the flexibility and cost of a part-time service. This figure will lead growth initiatives, aligning trade goals with the most effective digital tactics.
A Approach to Results:
- Strategy Directive: Clear definition of the roadmap of marketing, brand positioning and priority acquisition channels.
- Team Integration: I work side by side with your internal staff to ensure that the strategic vision is executed perfectly in the day by day.
- Conversion Optimization: Constant analysis of sales funnels and user behavior to maximize the return of each euro invested in capturing.
- Multichannel Visibility: Coordination of SEO, SEM, email marketing and automation actions under a unique and coherent command.
Module 5 - Management and Operations
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Operational Efficiency for Growing without Frictions
As an eCommerce increases its sales volume, true bottlenecks stop being technological or marketing to become purely operational challenges. Module 05: Management and Operations is designed to grease the internal gears of your business, allowing you to scale the billing without the operating costs or logistic errors being measured proportionally.
Our team analyzes your current value chain to identify inefficiencies, automate repetitive tasks and establish robust workflows that support the sustained growth of your company.
Key areas of optimization:
- Results Control: Implementation of advanced command tables (dashboards) to monitor the financial and operational health of the business in real time.
- Inventory Management: Strategies to avoid stock breaks, optimize storage and improve product rotation.
- Process Optimization: Auditing and redesigning of internal workflows, from the receipt of the order to the final delivery to the customer, reducing times and minimizing human errors.
- Coordination with Suppliers: Improved data integration with logistic operators, dropshippers and manufacturers for an agile and transparent supply chain.
Your eCommerce Partner for Sustainable Growth
Managing an online shop professionally requires much more than solving incidences when they arise. It requires a partner to understand your business, anticipate problems before they happen and work with you proactively so that your platform is, every month, a little better than the previous month.
Our continuous maintenance and evolution model for eCommerce is designed precisely for that. With more than 15 years of industry experience and official certifications on the main platforms of the market —PrestaShop, Shopify, LogiCommerce, BigCommerce and VTEX — we accompany digital businesses at all stages of their growth: from ensuring operational stability to leading the marketing strategy or scaling operations efficiently.
The result is a transparent, flexible and results-oriented service model, with SLAs guaranteed by contract and a value proposal that goes far beyond traditional technical maintenance. We are not another supplier: we are the strategic partner that your eCommerce needs to grow with confidence.
Ready to take the next step? Schedule a free strategic session with our team and design together the plan that best suits your business.